Messenger
Create and Manage Message Templates
To create Message Templates, head to the Company Settings. You can use Message Templates to quickly pre-fill messages when messaging Associates. Click your name on the top right, then click Company Settings. Select Messenger from your options on the ...
Messaging Associates
There are several places within Hera where you can message your Associates. Daily Roster Standup Announcements In the Daily Rostering tab you will find a Stand-up Announcements box. By clicking the pencil at the top right-hand corner, you can edit ...
2-way Hera texting on your cell phone
Here are instructions on how you get Hera texting on your mobile device! Please, watch the little movie clip attached to see how it will work (see below). :-) When you bookmark Hera on your phone, make sure you bookmark the TEXTING page in Hera, so ...
Recurring Messages - Creating & Editing
Recurring Messages were a highly requested feature from Hera users. Something we heard a lot was, "I'm trying to remind all of my Associates to take their lunch/break, but it's so time-consuming to send it individually, and I want it in writing ...
Associate Communication Preferences
Hera allows you to communicate with your staff through SMS and email through several features: Daily Roster can send out roster information to rostered Associates when you choose. Stand Up Announcements can be broadcast to rostered Associates when ...
How to Ensure Delivery Success with Hera Messenger
Clear and thoughtful communication is key for any successful company. When crafting messages to employees, keep these best practices in mind: - Use complete website URLs instead of shortened links. This adds credibility and transparency to the ...