Performance & Coaching
How to Download Performance Reports from AMZL, Netradyne, and eMentor
Download your Daily Performance files from Netradyne, eMentor, and EOC from AMZL. Weekly Performance files are only found in AMZL. *Note: Do not alter any of the file contents or file names when downloading. Daily Performance Files eMentor Login to ...
Exporting/Downloading Your Scorecards From Hera
You can download all of the weekly Scorecards you have imported to Hera. Start at the Performance & Coaching page of Hera. Scroll to the bottom of the page and find the dashboard for Recent DSP-Level Metrics. Click on View Weekly Import Report. This ...
Creating Associate Issues & Kudos
Hera automatically creates new Associate Issues based on poor performance from your imported Scorecard, Picture on Delivery Report, Customer Feedback, Mentor, Engine Off Compliance (EOC), and Netradyne. However, you can create custom Associate issues ...
Associate Hera Rankings
Hera Rankings at a glance: By navigating to the Dashboard under Associate Management, you can view your 10 highest-ranking and 10 lowest-ranking Associates at a glance. Click View Associate Performance Report at the bottom to view more details. Why ...
Have Netradyne alerts email automatically sent to you daily.
How to get a daily Netradyne report emailed to you: You can have multiple Netradyne accounts. Make sure whoever will be importing the file into Hera will be getting the daily email (for example, have it sent to your dispatch email). If you do this ...
Automated Coaching
Navigate to this page by clicking on Performance and Coaching at the top left of the page, then using the tabs at the top right click on Automated Coaching. Then, you will be directed to the Automated Coaching page. On the left of this page, you can ...
Uploading Daily and Weekly Performance Data: when, where, & how
This article explains when, where, and how to upload daily and weekly performance data into Hera. Weekly: Scorecard, Photo on Delivery (POD), Customer Feedback (CX Feedback), and Proper Parking Sequence (PPS) (DO NOT alter/change file or file names ...
Performance Dashboards and Icons
Originally, you only saw your imported data performance as one big dashboard. Now, as you can see below, your weekly and daily performance data have separate dashboards. We wanted to give you a better view of what you as the user needed to do, to get ...