Settings
Optimizing Chromes Performance
Find your settings in Chrome by clicking the 3 vertical dots on the top right of the browser. On the right side, find the option for Performance. Turn your settings on as they are pictured below to improve chromes overall performance.
Gather Your Onboarding Data
Associates Step-by-Step instructions for ADP: Using Field Grabber: People > Employment Profile Click on the 3 dots in the upper right-hand corner > Field Grabber FieldGrabber will open on the right side. You can close it with the arrow at the top. ...
Setting Your Device's Clock
Due to Amazon Web Service's security safeguards, you must have your device's clock set to the correct current time to use Hera. All timezones are supported, the time just has to be accurate for your chosen timezone. To learn how to do this, please ...
Custom List: Associate Roster Statuses
Roster Statuses have been converted to a Custom List and are more customizable. To edit your Roster Status options head to the Custom Lists section of your Company Settings. Under the List Name column, find the Associate Roster Status list. Using the ...
Operating out of a Second Station?
Hera is capable of supporting operations out of two different stations. We will create a separate account for your second station. A few questions that we will have: Can you tell us how long Amazon has said this additional site will run for? Can you ...
Custom Lists
Several Dropdown Lists have been converted to Custom Lists. Through Custom Lists we offer a better way to manage your custom dropdown options. More lists will be added to this section as we update Hera. Custom Lists First, head to your Company ...
Where did my button go? I can't find the button!
Where did my button go!? The Hera user interface is constantly evolving to be easier to use. We are consolidating buttons, and improving the overall experience. Many individual buttons are being consolidated into "action menus" which are the circles ...
Adding Users and their permissions
Adding a New User Please keep in mind that you will not be charged for users, so add as many as you need. For your DSP's protection and data integrity, we do not recommend sharing users. Each user can have their own unique login. STEP 1: Start by ...
Importing Devices
Import Your DSP devices can be added under the main menu in the upper right-hand corner. STEP 1: Click your name > Manage Devices, or for your first import, you can upload them from a spreadsheet file. STEP 2: Then, click on Import Devices. STEP 3: ...
Edit your Company Settings
With your Associates, Vehicles, and Devices imported, it's time to edit your Company Settings in Hera. Go to your user menu (top-right) and then select Company Settings to get started: Step 1: Update your company details Click on Company Details on ...
Quick-Start Guide
Welcome to Hera! We're really excited to have you here! Check out this Quick-Start Guide to get yourself ready for easier DSP management! Note: Do NOT import performance data until you've completed the first four steps below! Step 1: Login and pick ...
I'm clicking, but nothing is happening! Help! I'm getting an error!
At Hera Solutions, we work tirelessly to ensure our software is the best! Part of working tirelessly means that we are constantly pushing out new features and "hot fixes" to repair anything that might not be working properly. We take pride in ...
Labels for Associates and Vehicles
You can now create and apply labels to your associates and vehicles. Creating and Editing Labels Head to your company settings and you will find an option named Labels. From here you will be able to create labels for your Associates and Vehicles. ...