Setting Your Device's Clock

Setting Your Device's Clock

Due to Amazon Web Service's security safeguards, you must have your device's clock set to the correct current time to use Hera. All timezones are supported, the time just has to be accurate for your chosen timezone.
To learn how to do this, please choose your type of device below:

  1. Windows
    Ensure you click the Sync Now button after setting the time. You may need to restart your computer.

  2. MacOS

  3. iPhone/iPad

  4. Android

  5. Chromebook


    • Related Articles

    • Edit your Company Settings

      With your Associates, Vehicles, and Devices imported, it's time to edit your Company Settings in Hera. Go to your user menu (top-right) and then select Company Settings to get started: Step 1: Update your company details Click on Company Details on ...

    • Operating out of a Second Station?

      Hera is capable of supporting operations out of two different stations. We will create a separate account for your second station. A few questions that we will have: Can you tell us how long Amazon has said this additional site will run for? Can you ...

    • Quick-Start Guide

      Welcome to Hera! We're really excited to have you here! Check out this Quick-Start Guide to get yourself ready for easier DSP management! Note: Do NOT import performance data until you've completed the first four steps below! Step 1: Login and pick ...

    • Importing Devices

      Import Your DSP devices can be added under the main menu in the upper right-hand corner. STEP 1: Click your name > Manage Devices, or for your first import, you can upload them from a spreadsheet file. STEP 2: Then, click on Import Devices. STEP 3: ...

    • Custom List: Associate Roster Statuses

      Roster Statuses have been converted to a Custom List and are more customizable. To edit your Roster Status options head to the Custom Lists section of your Company Settings. Under the List Name column, find the Associate Roster Status list. Using the ...